CharityVillage eLearning

Part 1: Useful Body Language Techniques

Correctly reading and interpreting nonverbal behaviour makes you a better communicator and a more understanding individual in your communication with others. By understanding how to communicate ‘positively’ with language, we positively impact our relationships with others.

Gestures and body language communicate as effectively as words. It adds clarity to our communications and enables us to be generally more persuasive by responding appropriately to what others tell you non-verbally.

Part 2: Conducting Valuable Conversations

Communication skills are the essential skills that drive your work relationships and allow you to demonstrate your skills, knowledge, competencies, and thoughts on the job. Create conversations where you can use modern best practices to ensure agreement of meaning and build relationships – every time.

The best modern-day practices for successfully delivering your spoken communicated messages, both with more considerable influence and persuasion, are here for you to learn. You will learn how to manage difficult conversations and situations through effective communication choices.

Part 3: Persuasion & Influencing Skills
Persuasion, when used positively, can be a powerful way to move along the decision-making process. As we make better and better decisions, our ability to influence increases along with our relationships. It is imperative that you increase your sphere of influence wherever you intentionally can. This learning will provide you with the best modern-day practices for successfully delivering your spoken and written messages, both with more significant influence and persuasion.