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1.5 Hours
$149 CAD
Learning Objectives

By the end of this course, you will be able to understand:

How to respond to the changing volunteer environment

Strategic planning for volunteer programs

The key ingredients in the volunteer management cycle

Risks to your volunteer program

Targeted recruitment strategies

What motivates volunteers

Onboarding, retention and offboarding

How to revitalize your volunteer recognition program

What is important to evaluate and how

About Course

The world of volunteer management is rapidly changing and so is the traditional volunteer lifecycle. As administrators of volunteers, we need to understand and develop systems to work with the “new” volunteer including hybrid and virtual volunteering. This exciting program will take the basic model of volunteer management and shake it up for administrators who want to re-energize and re-evaluate their programs, whether they are new to the field or have been leaders for many years.

Course Curriculum

This course provides a list of online and downloadable resources, including a course transcript.

  • Module 1: The Foundation of a Volunteer Program

  • Module 2: Strategic Planning for Volunteer Programs

  • Module 3: Managing Risks

  • Module 4: Role Design

  • Module 5: Marketing

  • Module 6: Screening and Onboarding

  • Module 7: Retention

  • Module 8: Offboarding and Recognition

  • Module 9: Evaluation

Individual Course Price

$149

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Available for CharityVillage eLearning Purchases at a value of $250 or more

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Course Access & Duration

This course is online and self-paced, meaning that you can take it at anytime and anywhere. It will take approximately 2 hours to complete it. You have 1 year (365 days) to complete the course from the date of purchase before it will automatically expire in your account.
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Course Level/Prerequisites/Final Exam

This is an intermediate-level course. A Certificate of Completion is issued once you pass the final exam with a mark of 70% of higher. Recommended companion courses are; Effectively Onboarding New Staff and Volunteers, Enhancing Productivity for Employees Working from Home, Volunteer Engagement, Virtual Volunteering and Working in Teams.

Certification Credits

This training may be used to meet the requirements for:

  • Certified in Volunteer Administration (CVA) credential. For more details about the CVA program and renewal requirements, visit www.CVAcert.org or email [email protected].

  • Continuing education certification may be eligible through the Professional Administrators of Volunteer Resources – Ontario (PAVRO). For more information, please email [email protected].

About Course Author

Lori Gotlieb is a volunteer management leadership expert and consultant and podcaster, as well as an internationally published author and workshop facilitator and podcaster who has taught workshops to many diverse audiences, including Boards and Committees, Associations and Nonprofit organizations across North America. 

Lori is a contributing author the Volunteer Management Handbook, 2nd Edition as well as a subject matter expert guest on various podcasts in the nonprofit space. Lori has helped organizations with strategic planning, board and committee development, employee volunteerism, marketing volunteer programs, developing resource and learning centres, tools and resources for volunteer programs, and developing volunteer programs to name a few areas of expertise.  


Lori was a recipient of the Linda Buchanan Award for Excellence in Volunteer Management. Lori continues to push the boundaries of traditional volunteer management through her writing and teaching and helping leaders of volunteers to build out exceptional volunteer programs. 
 

[email protected] https://Lorigotliebconsulting.wordpress.com
https://www.linkedin.com/in/lori-gotlieb-40597220/
https://lorigotliebconsulting.podbean.com
https://lorigotliebconsulting.wordpress.com/2023/07/31/the-volunteer-management-lifecycle-refresh-or-reboot/